COE as good as ones own setup offshore.!
In the age of shrinking budgets and shortage of skilled resources, Global Enterprises often leverage offshore to mitigate this risk. Given the challenges associated with acquiring & retaining talent, customers tie up with offshore partners to deliver the same. However saving and benefits envisaged are not totally realised due to various factors.
CLARISITY has seen this gap and crafted COE offerings to help Global enterprises leverage offshore, mitigate risks and have better control.
COE offering’s include
- Creating a captive offshore COE with dedicated Infrastructure & Resources
- Staffing the COE based on client requirement and ensuring long term availability of resources.
- Managing the COE jointly with customer and providing all administrative support.
- Defining Best Practices and Methodologies for the COE that integrate seamlessly into customer processes, culture and objectives.
- Based on need, assist in skill up-gradation, training, etc.
- Provide conducive environment and HR practices to ensure high employee retention
- Through processes & measures, ensure confidentiality of information/IP of customer
Benefits of working with CLARISITY
- CLARSITY’s COE will function similar to, had customer setup his own offshore centre.
- CLARISITY’s ability to attract and retain high skilled resources for COE
- Resources available for Technical/Functional/ Back office roles
- 24x7 working possible to support various time zones
- COE can also be built on a BOT model
In addition, for Global Service Partners
- Ability to scale up operations with availability of skilled resources in COE.
- With cost benefits, ability to compete with other vendors who have the Offshore advantage
- Resources available for both onsite & offshore requirement’s
- Strategic initiative to expand business globally and especially in low cost countries
- Lower bench cost as against having local resources