Centre Of Excellence (COE)

Particle element

CENTER OF EXCELLENCE (COE)

CLARISITY specializes in creating high-end and dedicated Offshore Centre of Excellence (COE) for its Partners and Customers.

COE as good as one's own setup offshore.!

In an era of shrinking budgets and a lack of qualified resources, Global Enterprises often leverage offshore to mitigate this risk. Considering the challenges associated with talent acquisition & Retention, customers engage offshore partners to provide the same. However, saving and benefits envisaged are not totally realized due to various factors. CLARISITY saw this gap and crafted COE offerings to help Global enterprises leverage offshore, mitigate risks and have better control. CLARISITY has seen this gap and crafted COE offerings to help Global enterprises leverage offshore, mitigate risks and have better control.

COE offerings include

  • Creating a captive offshore COE with dedicated Infrastructure & Resources
  • Staffing the COE based on client requirement and ensuring long term availability of resources.
  • Managing the COE jointly with customer and providing all administrative support.
  • Defining Best Practices and Methodologies for the COE that integrate seamlessly into customer processes, culture and objectives.
  • Based on need, assist in skill up-gradation, training, etc.
  • Provide conducive environment and HR practices to ensure high employee retention
  • Through processes & measures, ensure confidentiality of information/IP of customer

Benefits of working with CLARISITY

  • CLARSITY’s COE will function like, had customer setup his own offshore center.
  • CLARISITY’s ability to attract and retain high skilled resources for COE
  • Resources available for Technical/Functional/ Back office roles
  • 24×7 working possible to support various time zones
  • Through processes & measures, ensure confidentiality of information/IP of customer

In addition, for Global Service Partners

  • Ability to scale up operations with availability of skilled resources in COE.
  • With cost benefits, ability to compete with other vendors who have the Offshore advantage
  • Resources available for both onsite & offshore requirement’s
  • Strategic initiative to expand business globally and especially in low cost countries
  • Lower bench cost as against having local resources